Voicemail indicator broken on HD-3

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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thomasm
Posts: 432
Joined: Mon Jun 23, 2014 1:26 pm

Voicemail indicator broken on HD-3

Post by thomasm » Mon Jul 23, 2018 12:30 am

When new voicemail is left the indicator and display on the HD-3 handset doesn't update. It also doesn't update when all messages have been listened to.

In order to get the current status you have to remove the batteries and reinstall them.

This is a new issue. It used to work correctly.

thomasm
Posts: 432
Joined: Mon Jun 23, 2014 1:26 pm

Re: Voicemail indicator broken on HD-3

Post by thomasm » Mon Jul 23, 2018 2:35 am

Did a reboot-now it's working! :D

walltjb
Posts: 3
Joined: Mon Sep 02, 2019 8:31 pm

Re: Voicemail indicator broken on HD-3

Post by walltjb » Mon Sep 02, 2019 9:00 pm

I'm new to OOMA and have a new HD3 handset. I can't find any directions about how to reboot the handset. I would appreciate any help.
Walt

oomamaniacal
Posts: 1462
Joined: Wed Jun 04, 2014 12:58 am

Re: Voicemail indicator broken on HD-3

Post by oomamaniacal » Wed Sep 04, 2019 4:32 am

You have to remove the batteries and reinstall them.
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