I'm not anonymous

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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mrgoodwrench69
Posts: 6
Joined: Sun Aug 02, 2009 10:06 am

I'm not anonymous

Post by mrgoodwrench69 » Sun Aug 02, 2009 10:12 am

I try have been trying to call a friend, but only get "the number is not accepting anonymous calls". I looked under settings and I Don't have the check by the anonymous box. Any suggestions? I can use my cell phone and the call goes through.

thanks...

silver
Posts: 9
Joined: Sat Aug 01, 2009 7:01 am

Re: I'm not anonymous

Post by silver » Sun Aug 02, 2009 11:41 am

Try having your friend enter your Ooma phone number in his/her phone directory. That may solve the problem. I read elsewhere in the forum it can take several days for your new caller id info to propagate through all the systems.

Bob

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: I'm not anonymous

Post by Groundhound » Sun Aug 02, 2009 11:42 am

When you call your cell phone from your Ooma line, what shows on the cell phone's caller ID display?

mrgoodwrench69
Posts: 6
Joined: Sun Aug 02, 2009 10:06 am

Re: I'm not anonymous

Post by mrgoodwrench69 » Sun Aug 02, 2009 3:26 pm

When I call my cell phone it show my ooma phone number..... really wierd. I did finally get through to my friend using ooma, I switched cordless handsets to make the call. It only happens on one of my cordless units. Thanks for the input..

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