Incoming callers don't hear voice mail greeting

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Studly
Posts: 39
Joined: Sun Mar 22, 2009 5:41 pm

Incoming callers don't hear voice mail greeting

Post by Studly » Thu Jun 11, 2009 7:36 am

I have my voice mail set up properly with the greeting properly recorded and set and it usually works fine. But occassionally someone will call, it goes to voice mail, but the greeting doesn't play. On my end, through call screening, we do not hear the greeting neither and just hear the person on the other end waiting for the greeting. Ultimately the caller hangs up, calls back and the voice mail greeting works fine.

To the caller, when they don't get the greeting, it just sounds like someone answered the phone, but then they don't hear anything else.

Anyone else experience this? How do you fix it?

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Incoming callers don't hear voice mail greeting

Post by WayneDsr » Thu Jun 11, 2009 7:55 am

I wonder what would happen if you turn Call Screening Off?

Wayne

jtykal
Posts: 103
Joined: Tue May 05, 2009 6:35 am
Location: Chicago, IL
Contact:

Re: Incoming callers don't hear voice mail greeting

Post by jtykal » Thu Jun 11, 2009 8:33 am

I have call screening on, and to the best of my knowledge I have not experienced this problem. Of course, it may happen and nobody tells me about it.

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