Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
- Posts: 39
- Joined: Sun Mar 22, 2009 5:41 pm
I have my voice mail set up properly with the greeting properly recorded and set and it usually works fine. But occassionally someone will call, it goes to voice mail, but the greeting doesn't play. On my end, through call screening, we do not hear the greeting neither and just hear the person on the other end waiting for the greeting. Ultimately the caller hangs up, calls back and the voice mail greeting works fine.
To the caller, when they don't get the greeting, it just sounds like someone answered the phone, but then they don't hear anything else.
Anyone else experience this? How do you fix it?
- Posts: 3790
- Joined: Wed Feb 04, 2009 6:28 pm
- Location: Northern Indiana
I wonder what would happen if you turn Call Screening Off?
- Posts: 103
- Joined: Tue May 05, 2009 6:35 am
- Location: Chicago, IL
I have call screening on, and to the best of my knowledge I have not experienced this problem. Of course, it may happen and nobody tells me about it.