My service works great too.WayneDsr wrote:This is quite simple. If you have not already called Customer Service then you must right away. NOTHING as serious as your list will be fixed writing in the forum.
A call to customer service could get you fixed up, or at least start the ball rolling. If ooma doesn't know it's broken, they can't fix it. There are enough users in the forum that can tell you that a call to customer service and a little patience could possible get you back on good terms with the hubby.
Customer Service 888-771-6662
NONE of what you are saying happens to me. I have a 100% reliable connection, barring of course, ooma being down. Never get any echo, never a dropped call.
What QOS does is prioritize which data packets are streamed and how they are streamed. It can also manage traffic to limit the amount of bandwidth used.
I believe ooma uses some where around 35-50 kbps for voice calls. I think Bobby had mentioned it in one post
Any broadband connection should be able to support that (even a 3g connection - dont get me started)
But there are other factors such as latency and server response times.
I find that my DLINK does very well from the security and network management.
http://www.DSLREPORTS.com/tools has a wealth of how-to articles and discussion as well as tools in optimizing your Internet connect.