Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
- Posts: 1
- Joined: Fri May 29, 2009 6:55 am
when I try to answer a call waiting call it disconnects me from current caller and does not pick up the incoming call. Anyone else have this problem?
- Posts: 6
- Joined: Mon Mar 09, 2009 2:38 pm
ABSOLUTELY!!! Just got off the phone with tech support and they tell me that while I'm waiting for my landline number to be ported, I need to have my current phone service co. turn on "Call Forwarding Busy" and then they provided me with a phone number to give to my phone co. for the calls to be forwarded to. How frustrating!
- Posts: 3790
- Joined: Wed Feb 04, 2009 6:28 pm
- Location: Northern Indiana
I believe your ooma line needs to be configured for call waiting to work correctly. This isn't a regular issue and only seems to effect some.
A quick call to Customer Service will fix it.