Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#111160 by AverageJoe_MN
Sat Jun 22, 2013 7:24 am
I just installed Ooma. While I'm about to port my number from Comcast I've tried to have my number forward to the Ooma temporary number. When testing it, the call comes through and initially I can hear the other side. Then within seconds, on the home phone side, I'm no longer able to hear the other end. They can hear my just fine.

Is this a Comcast issue or Ooma? Any fix?
#111168 by lbmofo
Sat Jun 22, 2013 11:18 am
What happens if you call Ooma number directly?
Do you have a phone connected directly to the ooma "phone" port?
#111170 by lbmofo
Sat Jun 22, 2013 11:38 am
Try using a phone connected to your comcast phone service to call your Ooma number and see how that goes.

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