one ring, but no connect

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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opipari
Posts: 1
Joined: Fri Jun 03, 2011 5:35 am

one ring, but no connect

Post by opipari » Thu Jun 06, 2013 12:09 pm

When calling out, recipient's phone rings once, then silence, and no connect.

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: one ring, but no connect

Post by lbmofo » Thu Jun 06, 2013 12:58 pm

If your ooma is connected to the router, update your router's firmware. If you have Uverse, reset your Uverse gateways's firewall. If still issues, call ooma customer service.
Customer Since: 3/13/10
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