Calling cards blocked

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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unlocked
Posts: 2
Joined: Tue Oct 30, 2012 4:05 pm

Calling cards blocked

Post by unlocked » Tue Feb 26, 2013 12:29 pm

Is it true that Ooma is blocking access to calling cards? I was using with no issues until 2 months back. Then it stopped working. Any ph# dialed after calling card ph# says invalid entry. Making same call from mobile goes thru.

I am very happy with Ooma service so far. If Ooma is really blocking calling cards, not sure how it helps them other than making inconvenience to users who are forced to use mobile to use calling cards.

Any thoughts?

Thanks,

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Calling cards blocked

Post by lbmofo » Tue Feb 26, 2013 3:28 pm

You are able to reach the calling card access number so Ooma is not blocking anything. I think the calling card system is not recognizing your touchtone presses. Can you try pressing numbers slowly and for longer and see?
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