Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#8183 by anrufer
Wed Apr 22, 2009 1:12 pm
I will be gone from home for about 4 weeks, and would like to turn off my ooma for that time to save power (and it's not needed anyway).
Is it safe to just unplug it for that time, and will I be able to re-connect without issues when I come back?
My only concern is that maybe ooma could disable my account if the device is not online for that long. Is this the case, or is there no issue?

I hope someone from the ooma team can confirm what will happen.

Thanks a lot!
#8191 by dmlanger
Wed Apr 22, 2009 2:41 pm
Yes. Every once and a while ill go visit my family a few states over from any amount from 3 days to 3-4 weeks. When i leave, I just unplug the device. I have forwarding enabled so any calls will still forward to my cell. When i get back i plug it back in and in a few seconds-minutes im connected again.
#8246 by anrufer
Wed Apr 22, 2009 6:59 pm
Thanks, Dennis!

Wayne, no, I won't need to call anybody in the US during that time. Maybe a couple 5 minute calls max, and it's 2 cents a minute to call the US from where I will be, and I won't even have to pay for that. So no, not worth it in this case. Thanks for the tip, though, anyway.

I'll just unplug my ooma for that time.
#8269 by number9
Thu Apr 23, 2009 6:50 am
Dennis P wrote:One month, no problem.

You say one month, no problem. Is there a time limit?

Also if the hub is 'portable' would I be able to receive incoming calls on my hub? If I'm in Orlando, vacationing and some one calls my home number will it ring in on the hub in Orlando?
I know that high speed internet is required no matter where I am.

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