Caller ID in Voicemail

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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warrengentry
Posts: 1
Joined: Mon Jan 09, 2012 8:19 am

Caller ID in Voicemail

Post by warrengentry » Mon Jan 09, 2012 8:34 am

Hello,

I just switched to Ooma for my home phone and I am enjoying it very much. I’m curious why the voicemail doesn’t pick up the Caller ID. I use a service called YouMail http://www.youmail.com/ for my mobile voicemail. They pick up the callerID and it is present on my internet interface even if it does not exist in my contacts.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Caller ID in Voicemail

Post by thunderbird » Mon Jan 09, 2012 10:48 am

warrengentry wrote:Hello,

I just switched to Ooma for my home phone and I am enjoying it very much. I’m curious why the voicemail doesn’t pick up the Caller ID. I use a service called YouMail http://www.youmail.com/ for my mobile voicemail. They pick up the callerID and it is present on my internet interface even if it does not exist in my contacts.
I'm not sure what you mean by "voicemail doesn’t pick up the Caller ID".
Below is a couple of sites with Caller ID information.

https://www.ooma.com/app/support/caller-id-issues
https://www.ooma.com/app/support/caller-id-ooma

If you have more questions, contact Ooma Customer Suppport:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Caller ID in Voicemail

Post by lbmofo » Mon Jan 09, 2012 12:54 pm

warrengentry is talking about VMs in my ooma inbox not showing callerid (unless in contacts).

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