Swecond Number Voicemail?

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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Karl in NY
Posts: 35
Joined: Thu Jan 28, 2010 11:52 am

Swecond Number Voicemail?

Post by Karl in NY » Sat Dec 10, 2011 5:05 pm

I just upgraded today to premier service solely to add a second number. The number is working, and selective-ring seems to work as expected.

My problem is voicemail: voicemails left to both numbers are co-mingled on my voicemail view...
My intent on getting the second number was to have separate voicemails for each, so that the user of each number would have privacy rather shared voicemail.

Am I just missing something in setup?

murphy
Posts: 7240
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Swecond Number Voicemail?

Post by murphy » Sat Dec 10, 2011 5:24 pm

You need a Telo handset configured as a personal device.
Then you assign the second number to the personal device.
The second number will then have it's own voice mail.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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