Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#90576 by Karl in NY
Sat Dec 10, 2011 5:05 pm
I just upgraded today to premier service solely to add a second number. The number is working, and selective-ring seems to work as expected.

My problem is voicemail: voicemails left to both numbers are co-mingled on my voicemail view...
My intent on getting the second number was to have separate voicemails for each, so that the user of each number would have privacy rather shared voicemail.

Am I just missing something in setup?
#90577 by murphy
Sat Dec 10, 2011 5:24 pm
You need a Telo handset configured as a personal device.
Then you assign the second number to the personal device.
The second number will then have it's own voice mail.

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