Imagine my suprise when I see an announcement of Voicemail 2.0. And the announcement is quite old...
Why doesn't Ooma leave a VOICEMAIL to all subscribers when they have important info to announce?
I mean, now I have less than a month to review and download hundreds of messages, before I am FORCED to lose them forever. (*I need to keep messages for archival purposes).
Has Ooma provided a BULK dowload tool? Because otherwise I need to download them 1 at a time (if I select more than 1, it only downloads the one that I use the dropdown to select download.... others are ignored)
Maybe Ooma would reconsider ARCHIVING then deleting all the old messages. Maybe they will reconsider allowing us to retrieve OUR archived voicemails from our hardware, rather than having to log in...
Seriously disappointed with the lack of planning / notification regarding this implementation...
When I noticed the plan for the VM migration, I posted a thread here: viewtopic.php?t=12841
Basically, Ooma is giving folks option to upgrade on their own beginning mid Nov. Come early Jan, all remaining VM would be migrated. I suppose Ooma would notify (via email or some other method) those default migrated accounts then? Not sure.
At the least, Ooma is giving almost a month (beginning Jan to Jan 31) for folks to react; download VMs as mp3 if desired.
With most other service providers, you don't even get the option to save your VM (deleted automatically within 30 days) so Ooma is giving us far more than the norm anyway.
namely: Any names or personal greetings you have recorded will automatically be transferred to the new voicemail system.
this didn't happen for me - not to mention the issues with timestamps etc.
Anyone else getting the feeling we are getting the "NETFLIX" treatment ????
yes I am annoyed.
Did you ever get the Ooma Telo working again?Quicksprj wrote:Not sure if it is a coincidence but got email advising vm upgrade. Attempted to upgrade but presented with blank screen after clicking on link. Got home later and telco doesn't work. It actually causes my router to stop working. I unplug the telo get the router working again so it has a green light on Internet. Go to plug in tell and nothing. Red blinking Oma symbol and 1 2 blue and lights on top blue. Tried another link found in forum or vm upgrade but when I select it it gives me a blank screen. Don't know whether it upgraded or not and still can't get tell to boot up and work.
Using the Modem-Ooma-Router setup, temporarily connect a network cable from the Ooma Telo Home port to the wired LAN port of a computer. Temporarily turn off Wi-Fi in the computer, if Wi-Fi is turned on in the computer. Reboot the computer. Type http://172.27.35.1 in the computer browser window. The Ooma Setup pages should open. (If using Ooma Wireless Wi-Fi dongle adapter, the next step doesn't apply). Click on the Internet tab. Following Connection type: click on the down arrow and select Dynamic (DHCP). At the bottom of the page, click on Update Device. Remove power from the Modem, Router, and Ooma Telo. Repower the Modem. When the Modem is done booting, repower the Router. When the Router is done booting, repower the Ooma Telo.
If that doesn’t work:
Access Ooma Setup again and click on the Status tab.
Check to make sure that TO INTERNET port:................ shows..................... Connected: [ xxx.xxx.xxx.xxx ]
If you find that TO INTERNET port: shows Connected:, go down to OOMA Tunnel:. If Ooma Tunnel shown as not connected, you have to call Ooma Customer Support and tell them that your Ooma Tunnel doesn't show connected. Ooma can give your Ooma Profile a "kick Start" from their end.
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST