Lost ability to upgrade voice mail?

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
mhowie
Posts: 74
Joined: Sat May 09, 2009 9:20 am

Lost ability to upgrade voice mail?

Post by mhowie » Fri Nov 25, 2011 12:06 pm

Yesterday I was presented with the opportunity to upgrade to the new voicemail system. Not understanding what it was about and without the time available to peruse the FAQ I declined thinking I would complete the process in the upcoming days.

As I attempt this today I cannot successfully begin as when I click the provide link from within the FAQ to get started (https://my.ooma.com/vm_beta), I am greeted with the message that "The Page You Are Looking For Does Not Exist".

What is the link one should utilize to proceed with this process?

Thanks.
--Howie

ascopes
Posts: 1
Joined: Fri Nov 25, 2011 2:06 pm

Re: Lost ability to upgrade voice mail?

Post by ascopes » Fri Nov 25, 2011 2:08 pm

Yes, I've encountered the same problem. Anyone from Ooma care to respond?

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: Lost ability to upgrade voice mail?

Post by lbmofo » Fri Nov 25, 2011 2:12 pm

I am not from Ooma but try this URL: https://my.ooma.com/vm_upgrade

You should get the same screen as before where you have the option to upgrade now or upgrade later.

If you already migrated, you'll see:

Congratulations, you're using Ooma Voicemail 2.0!

Your only option presented would be "Go to your Inbox" button.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

mhowie
Posts: 74
Joined: Sat May 09, 2009 9:20 am

Re: Lost ability to upgrade voice mail?

Post by mhowie » Fri Nov 25, 2011 3:35 pm

That link did the trick. Thanks.

It will be interesting to see what "new features and settings" might be made available as a result of this.
--Howie

Post Reply