Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#89958 by mhowie
Fri Nov 25, 2011 12:06 pm
Yesterday I was presented with the opportunity to upgrade to the new voicemail system. Not understanding what it was about and without the time available to peruse the FAQ I declined thinking I would complete the process in the upcoming days.

As I attempt this today I cannot successfully begin as when I click the provide link from within the FAQ to get started (https://my.ooma.com/vm_beta), I am greeted with the message that "The Page You Are Looking For Does Not Exist".

What is the link one should utilize to proceed with this process?

#89960 by lbmofo
Fri Nov 25, 2011 2:12 pm
I am not from Ooma but try this URL: https://my.ooma.com/vm_upgrade

You should get the same screen as before where you have the option to upgrade now or upgrade later.

If you already migrated, you'll see:

Congratulations, you're using Ooma Voicemail 2.0!

Your only option presented would be "Go to your Inbox" button.
#89961 by mhowie
Fri Nov 25, 2011 3:35 pm
That link did the trick. Thanks.

It will be interesting to see what "new features and settings" might be made available as a result of this.

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