Voice mail when internet connection is down

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ewasserman
Posts: 2
Joined: Tue Apr 14, 2009 12:07 pm

Voice mail when internet connection is down

Post by ewasserman » Tue Apr 14, 2009 12:12 pm

Hi,
Like everyone else, my Ooma hub has been disconnected the last couple days. What happened to the voice mails people left me? I left myself a voice mail from my cell earlier today while the hub was in a red status. It didn't show up in the lounge. I rebooted the hub and it came back up blue, then I left myself a vm from my cell again and everything worked perfectly.

So how many other voicemail messages did I miss yesterday??

gpochet
Posts: 15
Joined: Tue Jan 27, 2009 5:06 am

Re: Voice mail when internet connection is down

Post by gpochet » Wed Apr 15, 2009 3:18 am

It seems like when their system went down on the 13th(and now today on the 15th) voice mail goes with it. I hope they can get the voice mail to work as a backup solution. We'll see.

ewasserman
Posts: 2
Joined: Tue Apr 14, 2009 12:07 pm

Re: Voice mail when internet connection is down

Post by ewasserman » Wed Apr 15, 2009 6:03 am

gpochet wrote:It seems like when their system went down on the 13th(and now today on the 15th) voice mail goes with it. I hope they can get the voice mail to work as a backup solution. We'll see.
Later when service was restored, I decided to test it out, I unplugged the hub and left myself a vm. I heard my outgoing message and left a message like normal. When I plugged the hub back in, I never got the vm. I didn't receive an email like I normally do either.

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