Problem: incoming calls suddenly go straight to voicemail

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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anrufer
Posts: 22
Joined: Sat Feb 28, 2009 8:16 am

Problem: incoming calls suddenly go straight to voicemail

Post by anrufer » Sun Apr 12, 2009 10:18 am

My settings are 45 seconds before voicemail should pick up, but all calls go directly to voicemail without the phone ever ringing.

What's wrong with this?

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Problem: incoming calls suddenly go straight to voicemail

Post by WayneDsr » Sun Apr 12, 2009 10:26 am

Check to see if your Envelope (voicemail button) is on. If it is, hold it down for 5 seconds to turn off "privacy mode".

Wayne

anrufer
Posts: 22
Joined: Sat Feb 28, 2009 8:16 am

Re: Problem: incoming calls suddenly go straight to voicemail

Post by anrufer » Sun Apr 12, 2009 10:28 am

Thanks, Wayne! Yeah, that was the problem! One of the kids must have done that!

Again, thanks a lot!

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