Incoming International calls shows my name on Caller ID!

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jonathan75
Posts: 17
Joined: Fri Jan 16, 2009 8:49 pm

Incoming International calls shows my name on Caller ID!

Post by jonathan75 » Sat Apr 11, 2009 7:36 am

Half the time when I receive an international call the caller ID shows that it is me calling myself! The worst part is how the caller can access my voice mail because it thinks it is me calling my own number. What is causing this?

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Incoming International calls shows my name on Caller ID!

Post by WayneDsr » Sat Apr 11, 2009 7:45 am

The caller cannot access your voicemail with out your password.
And using your number only works if you are dialing from your hub.

Wayne

jonathan75
Posts: 17
Joined: Fri Jan 16, 2009 8:49 pm

Re: Incoming International calls shows my name on Caller ID!

Post by jonathan75 » Sat Apr 11, 2009 8:23 am

Well it does, it shouldn't show my name on the caller ID but it does that too. I can hear the whole thing on my hub live when they call. All they have to do is press 1 and they can listen to all my messages. It acts just the same as if I was picking up any of my phones.

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Incoming International calls shows my name on Caller ID!

Post by WayneDsr » Sat Apr 11, 2009 8:49 am

You don't have your voicemail set up with a password?
Spoofing a caller id is not uncommon (but illegal) but it shouldn't give them access to your private voicemail.

Wayne

jonathan75
Posts: 17
Joined: Fri Jan 16, 2009 8:49 pm

Re: Incoming International calls shows my name on Caller ID!

Post by jonathan75 » Sat Apr 11, 2009 9:10 am

I do have voicemail set up with a password, but it does not ask for a password if it thinks it is you picking up your own phone. And it is not spoofing because I know who is calling, it is my family in HK. If I pick it up I can talk to them but if I do not pick it up it will go to my voicemail box and then they could access my mail if they wanted to and can't leave me a message. It does not do it every time but most of the time.

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Incoming International calls shows my name on Caller ID!

Post by WayneDsr » Sat Apr 11, 2009 9:22 am

Wow, that is really strange!

Wayne

jonathan75
Posts: 17
Joined: Fri Jan 16, 2009 8:49 pm

Re: Incoming International calls shows my name on Caller ID!

Post by jonathan75 » Sat Apr 11, 2009 9:32 am

Does anyone from ooma read the forums? If you look at my call history you can see it showing me calling myself.

murphy
Posts: 7238
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Incoming International calls shows my name on Caller ID!

Post by murphy » Sat Apr 11, 2009 10:39 am

What are they using to call you?

It is already well known that if you have a two number ooma system with one number locked to a scout, if either number calls the other number the calling party goes to the called party's voice mail, without entering a password, and can listen to their messages. This is supposed to be fixed in the upcoming update.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

jonathan75
Posts: 17
Joined: Fri Jan 16, 2009 8:49 pm

Re: Incoming International calls shows my name on Caller ID!

Post by jonathan75 » Sat Apr 11, 2009 12:48 pm

They are using a regular land line phone or mobile.

jonathan75
Posts: 17
Joined: Fri Jan 16, 2009 8:49 pm

Re: Incoming International calls shows my name on Caller ID!

Post by jonathan75 » Sat Feb 06, 2010 8:50 pm

I still have this problem just happen today again. Incoming call from HK but called ID says my name. They go to my voicemail if I don't pick up and could listen to my messages or do anything they want. Any fix yet? Anyone from Ooma can help me?

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