Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#83403 by organic_donna
Sun Jun 19, 2011 6:43 am
I received a call on Saturday afternoon and it just showed up as a message Sunday morning. This has happened several times. I have rebooted the system many times. These calls don't show up on my caller ID as missed calls either. There is no flashing on my phone until the message shows up on Ooma.
Donna
#83405 by thunderbird
Sun Jun 19, 2011 7:09 am
organic_donna wrote:I received a call on Saturday afternoon and it just showed up as a message Sunday morning. This has happened several times. I have rebooted the system many times. These calls don't show up on my caller ID as missed calls either. There is no flashing on my phone until the message shows up on Ooma.
Donna

The problem is probably on the Ooma Server side. Contact:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

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