Can Call Out But Never Receive Calls

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
Posts: 1
Joined: Mon Jan 24, 2011 8:28 am

Can Call Out But Never Receive Calls

Post by tecoya » Mon Jan 24, 2011 8:50 am

Hello Everyone -

Having a problem with my Ooma Telo. The first couple of weeks were great, however for the last month, I'm only able to call out, but can never recieve calls. Great thing I have the backup number which those calls are "hopefully" routed to.

When I call my number I get the message "to access your account, lease enter your 4 digit pin" which I'm guessing is the voicemail. I try resetting the Ooma box but still the same situation.

Any ideas?

User avatar
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle

Re: Can Call Out But Never Receive Calls

Post by lbmofo » Mon Jan 24, 2011 10:11 am

You may have Do Not Disturb turned on? ... %20disturb

As for the voicemail, did you set it up yet? ... il%20setup
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!


Post Reply