Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#73324 by mlb
Thu Jan 20, 2011 4:37 pm
I signed up for Ooma today, and I have initiated a port of my landline number.

In the mean time, I have my landline set to call-forward to my temporary Ooma number. The problem is that each time I get a call on the landline it is then jumping to my cell phone. I don't have it set as a call forward with Ooma, and if I dial the temporary Ooma number it goes through just fine. My cell phone is only listed in my profile, not as a forwarding option. Any ideas as to what could be causing the forward?
#73325 by lbmofo
Thu Jan 20, 2011 4:48 pm
Did you enable Ooma call forwarding? Maybe try to enable, save, then 10, 15 minutes later, disable and try again.
#73326 by mlb
Thu Jan 20, 2011 4:50 pm
lbmofo wrote:Did you select any Ooma call forwarding option? Maybe try to select one, save, then 10, 15 minutes later, take out all forwarding and try again.

Yeah, I tried messing around with those then totally removing them. It didn't seem to make a difference. I've set up my landline call-forward several times as well to make sure I wasn't stupid and set it to forward to my cell phone instead of my temporary Ooma number. It is a very weird situation.

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