Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#72700 by cld62034
Tue Jan 11, 2011 6:15 am
Phone connected to Ooma fails to ring but it does have a dial tone. Phones connected to existing phone line ring.
How do I get phone connected to Ooma to ring? Did I change a default setting that caused this?
Thanks.
#72701 by southsound
Tue Jan 11, 2011 6:35 am
Sounds like you have decided to use your existing phone number until it is ported. That means that you need to have a phone cord between a working phone jack and the WALL connection on your ooma. All incoming calls will use that connection.

Welcome to the forum and to ooma!

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