Voicemail doesn't change to personal greeting

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
mikeah21
Posts: 2
Joined: Sun Nov 28, 2010 5:53 pm

Voicemail doesn't change to personal greeting

Post by mikeah21 » Sun Nov 28, 2010 5:59 pm

I've recorded a personal greeting, saved it and tried to use it as the default greeting for voicemail. However, every time I tried to set it that way a message tells me that I need to record a personal greeting first before it can be used-after I've recorded the personal greeting. Greetings for voicemail can be changed to the system default options though.

What can be done to use the personal greeting?

mikeah21
Posts: 2
Joined: Sun Nov 28, 2010 5:53 pm

Re: Voicemail doesn't change to personal greeting

Post by mikeah21 » Wed Dec 01, 2010 5:25 am

Hello, anybody out there?

ntoy

Re: Voicemail doesn't change to personal greeting

Post by ntoy » Wed Dec 01, 2010 9:43 am

Hello,

You were using the phone directly connected to your hub?

The link below has a reference picture of a telo, but the menu guide applies to both hub & telos.
After you recorded your personal greeting, it was saved? You want to make sure you select (4) change type of greeting.

http://ooma.custhelp.com/app/answers/de ... ils%20menu

Post Reply