What thread is Ooma referring to? - audio delay fix (?)

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
richalger
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Re: What thread is Ooma referring to? - audio delay fix (?)

Post by richalger » Wed Apr 27, 2011 5:04 am

I turned off fax mode and it has removed nearly all of the echo. That I can hear.
viewtopic.php?f=4&t=10895&start=10#p76052

I had had it on from sometime last year to help voice quality. We will see if it is better or worse.

Thanks.

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Davesworld
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Re: What thread is Ooma referring to? - audio delay fix (?)

Post by Davesworld » Wed Apr 27, 2011 5:10 pm

In the instance, echo is most certainly caused by the delay. The longer the delay, the more probable the echo. The echo canceler does not work well when the delay gets too long due to the timing being out of range. Please don't run out and spend money on things that will not fix your problem. I cringe every time I see someone's total cost reaching several hundred dollars worth of stuff to try to fix what is not likely a problem on their end.

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