This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#65483 by dsinternet
Sat Sep 25, 2010 7:04 am
My brother, basic ooma user had his power go out on Friday at about 6:10pm CST. Every since then, instead of the normal "Ring" sound when he calls out. He gets a broken "80's Video game" sound. When calling Ooma to Ooma, he hears a "Donkey Kong Hammer" sound right before the other party picks up. When calling Ooma to non Ooma he hears the video game sound followed by the normal ring sound right before the party picks up. This happens every time he calls out. He has no way of knowing if the other partys phone is ringing or if its busy. The call quality is "ok" like it has always been.
#65527 by lbmofo
Sun Sep 26, 2010 12:44 am
Nintendo taking over Ooma? :D Anyone else?
#65532 by dsinternet
Sun Sep 26, 2010 6:32 am
I will let my brother know that he is the only one with this problem. He is getting old and might be hearing things from his video game days. :-)
#65533 by murphy
Sun Sep 26, 2010 6:59 am
Tell him to reboot the Ooma box to see if that has any effect.
#65558 by dsinternet
Sun Sep 26, 2010 4:36 pm
murphy wrote:Tell him to reboot the Ooma box to see if that has any effect.

It worked! Thanks for the suggestion.

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