This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#64695 by nmas
Tue Sep 14, 2010 10:22 pm
I carried ooma to overseas (Singapore) and bought a telephone from local shop which seems to have no difference from the one you could buy in US.

However, I started to experience problems:

Basically, when the ooma system is first switched on. It works perfectly for about half an hour or so.

However, if I leave it on for longer, when I pick up the phone, ooma will immediately reboot (it is not disconnect but rather a REBOOT). After reboot the problem will persist. If I would want to use ooma, I'll have to switch it off for few hours and then turn it on so that I could use it for like half an hour.

The reason why I am suspecting the phone is because it always works when I am just trying to retrieve voice message by pressing the ">" button it works perfectly.

Any clues on non-US bought phones?
#64781 by lbmofo
Wed Sep 15, 2010 8:13 pm
I just asked a friend in India whether thier phones are the same as US and she said yes. When she brought her VoIP box over to India, she was able to plug a local Indian phone in and have it work.

Although India is not Singapore, if you are using the same kind of jacks, then the phones should be the same type as the ones here.

Have you tried another phone? Maybe a neighbor's?

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