This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#62379 by dixielady
Tue Aug 17, 2010 11:53 am
Exact same problem in Mississippi
Tech support said that really sounded strange but later said its an 'outage' but could not give me even a ball park figure as to when this will be fixed. A day? A week? with no incoming calls.

Also still have no caller ID on call waiting calls which is extremely aggravating. Reading forums shows this has been a problem for nearly a year. Had I known that my call waiting was practially useless I would not have bought Ooma. I asked the tech if I bought another phone (I have Panasonic) would that solve the problem, but he said no.
#62400 by wpwood3
Tue Aug 17, 2010 1:15 pm
It's weird but, I am receiving calls from some callers but, not others.

I just got a call from someone in California who uses Comcast Digital Voice. But, when I tried to call my Ooma number from my Verizon Wireless cellphone I get the recording that the circuits are busy and the call never goes through.

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