This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#57986 by vangorra
Mon Jun 14, 2010 7:45 pm
I'm having a problem where I cannot place any calls.
How to reproduce:
1) Pick up a telo handset or any phone connected to the telo.
2) Press the talk button and wait for the dialtone.
3) Enter the 7-digit or 10-digit or 11-digit number.
At this point all I hear is silence. Nothing more.
When I hang up, the "1" on the telo is flashing orange.
If I pick up another line and try to dial out, line two gets used and also give me silence. After which the line 2 button on the Telo is solid orange.

My Setup:
[Telo]
|
[Ethernet Wall Port]
|
[Ethernet Wall Port]
|
[Router]
|
[Cable Modem]
|
[Internet]

Does anybody know what the problem could be?
#57993 by vangorra
Tue Jun 15, 2010 6:36 am
It was working perfectly before.

Update:
I plugged my laptop into the ethernet port the Telo is assigned to and ran a speed test. Turns out the connection speed is awful. So it looks like the powerline bridge is the problem.
#61330 by Solie
Mon Aug 02, 2010 1:46 pm
have experienced kind of same problem.

I get the dial tone, after dialing, silence....I unplugged the Telo, and DSL modem. Replugged in. And it worked.

But it is a real hassle. Maybe I have the same awful speed.
How do you check speed? What is power line bridge. How do you fix it?

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