This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#54323 by chiguypaul
Thu Apr 29, 2010 6:40 pm
Overall my ooma quality has been good. I have excellent speeds on my line.

There's one specific friend I call on my Ooma and I hear an echo with my voice. I only hear the echo when I call them. They are on a cell phone. Calls before and after this person do not produce an echo. Only this one person. If I don't call them via Ooma I don't hear the echo.

Tech support was not helpful.

Any ideas?
#54353 by murphy
Fri Apr 30, 2010 2:56 am
Are they using the speakerphone on their cell phone?
If they are, ask them to turn it off to see if that improves the call.

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