I'm in Austin, but ooma was all out of Austin numbers so I have a temp phone number out of San Antonio until my number is ported ( which is fine since I have family there too ).
I also get echo a lot when we call Singapore. It can be heard on both sides.
Can tech support check this out?
Time Warner put in a new modem and my connect speeds are better than ever. No more echo or choppy calls.
However, we still get occasional dropped calls to Singapore in the middle of the conversation.
You might get to see the latency of your internet connectivity to that region of the globe and observe it at the time such a drop-out is occurring. The ping Plotter won't show you the exact route the call is taking to get to your phone-call destination, but it will help you to see if latency is a contributor to the cause of the drop-out(s).
ooma hardware: core (hub/scout) and Telo
Premier, Lifetime Member
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