This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#46924 by dereks
Sat Feb 13, 2010 12:25 pm
When calling certain cell phones from my Ooma line, when the call connects and after the annoying Ooma jingle plays, there is a request for a password. I think it's the Ooma password, but I'm not even sure. It doesn't happen for all calls out to cell phones.

Has anyone experienced this problem? It is really odd, however, it's bad enough that I may have to give up on Ooma for my primary line (premier account).

#46926 by murphy
Sat Feb 13, 2010 12:26 pm
Go into your my.ooma account and turn off the connection tone. The cell phone system is interpreting it as an asterisk which is the usual way to gain access to your cell voice mail.
#46980 by southsound
Sat Feb 13, 2010 5:32 pm
And also very important, Welcome to ooma and to the forums! This a great place to share information, get help, and make new friends. We're glad you are here!

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