We talked to a few people who said we were breaking up badly. I was testing my net speeds for upload it went from 3xx kbs to 3xxx kbs.. Ofcourse when it was low thats when the call would break up.
I just ran a voip test on my line and got a QAS of 45% .
My question is, generally, going into setup.ooma.com, under advanced, would a higher number in upload be better than a lower number? Any suggestions on what I can do to help. If things do not get better I am going to have no choice but to get rid of Ooma. My wife will not put up with bad quality phone service. She talks on the phone a lot..
Here are my stats... Thanks for any help. I have Cox, and we have had it for about 7 years, could I have a modem thats failing?
VoIP test statistics
Jitter: you --> server: 4.4 ms
Jitter: server --> you: 5.4 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.1 %
Packets out of order: 0.0 %
Estimated MOS score: 4.0
Speed test statistics
Download speed: 4589760 bps
Upload speed: 2549760 bps
Quality of service: 45 %
Download test type: socket
Upload test type: socket
Maximum download pause: 20 ms
Average download pause: 2 ms
Minimum round trip time to server: 12 ms
Average round trip time to server: 16 ms
Cox / Ooma Telo / Apple AEBS (Time Capsule) / Ooma Handset / Premier
CompTia A+ CE
MCITP: Windows 7 Enterprise
If it is a rare occurance, I would not worry about it, using VOIP is dependent upon other factors, knowning this, this is bound to happen once and awhile, as long as it is not frequent.