800-number failure: workaround for GV users

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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Mike-o-Matic
Posts: 169
Joined: Wed Nov 18, 2009 7:45 pm

800-number failure: workaround for GV users

Post by Mike-o-Matic » Tue Jan 19, 2010 7:15 am

Last night, during the brief period when many of us (all?) could not make toll-free calls, I got around it using my Google Voice line. It's easy, here's how:

1. Use your phone/ooma to call your own Google Voice line.
2. When you hear your outgoing message, Press the * key.
3. You'll be prompted for your PIN number. Enter it.
4. After you hear if you have any new messages, press 2 to make a call.
5. Enter your intended 10-digit toll free number and press the # key.

Your call should go through then. One thing to note, enter your keys fairly slowly. Google Voice seems to dislike fast typers, though maybe that's specific to my handset.

Cheers,
Mike-o
Customer Since: November 2009.
Number Port: ordered 12/14/09; completed 01/07/10.
Hardware: one Hub, one Scout, one Telo.
Service Level: Annual Premier.

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