This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#42522 by tomurphjr
Tue Jan 19, 2010 6:00 am
Can I plug a phone into a wall jack without the scout and it still work somehow??

I've had my hub+scout for about two months and the only issue I have is the static the incoming caller gets when I talk. It seems to be consistent with the level of static. The call can hear everything I say, but can also hear static only when I speak. I've tried the setup with using just the hub and everything is great, so I've come to the conclusion that the scout is the issue.

I have the hub in my computer room with the router, ect plugged into the wall jack. I have a cordless+ answering machine in the kitchen plugged into the jack via the scout. The other headsets work as long as the man unit is plugged in. I don't want to have to plug the main phone unit directly into the hub because I want answering machine in the kitchen.

Thanks in advance for your help.

#42534 by Mike-o-Matic
Tue Jan 19, 2010 7:03 am
This is also covered in the following knowledgebase article:

The root of the knowledgebase is here:

Hop this helps someone.

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