Request to disable high quality codec

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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Trebuin
Posts: 5
Joined: Tue Dec 01, 2009 2:54 pm

Request to disable high quality codec

Post by Trebuin » Mon Dec 21, 2009 5:32 am

Well, I'm stuck with poor internet and I had the high quality codec enabled. I thought I read a post where one of you can change that setting still, could someone change that to low quality please? Thanks.

Treb

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Aveamantium
Posts: 1352
Joined: Sat Jun 20, 2009 2:28 pm
Location: Loveland, Colorado

Re: Request to disable high quality codec

Post by Aveamantium » Mon Dec 21, 2009 9:10 am

iLBC is the default codec for Ooma and it only uses about 40 kbps up and down. If you are using the Ooma Hub then it will use this by default. If you are using the Ooma Telo then login to my.ooma.com and click preferences and then phone numbers and then click on your your own phone number (link). In here, make sure enable fax mode is unchecked and you should be using iLBC.
Go AVS!

Trebuin
Posts: 5
Joined: Tue Dec 01, 2009 2:54 pm

Re: Request to disable high quality codec

Post by Trebuin » Sun Dec 27, 2009 2:18 am

Thanks!

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