Receiving Fax Failure

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
Post Reply
Posts: 6
Joined: Sat Sep 05, 2009 8:46 am

Receiving Fax Failure

Post by HalF » Wed Dec 16, 2009 4:32 pm

I am getting failures in receiving faxes -- I have turned error correctionn off on my fax machine but still getting failures. no problems sending them out but great problems in receiving them! anyone got any ideas -- you can email me direct if you like at --

Posts: 7165
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Receiving Fax Failure

Post by murphy » Wed Dec 16, 2009 4:42 pm

Hub or Telo?
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Posts: 2
Joined: Thu Dec 17, 2009 12:35 pm

Re: Receiving Fax Failure

Post by pjhlee » Thu Dec 17, 2009 12:45 pm

I am also have the same fax failures. I could not send a one page fax a few days ago, even with *99 dialed. And a hospital fax tried unsuccessfully to send me a 33 page fax 15 times. the most we received were 19 pages.

i have pro level dsl (5.5 mbps download, 600 kbps upload) and the audio codec from ooma enabled.

Post Reply