Quality of Service Settings

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Quality of Service Settings

Post by Groundhound » Sat Dec 05, 2009 9:29 pm

fletcherfam wrote:Help a non-techie brother out here. So I ran a speed test on my computer, I didn't disable anything in QoS, and it came up with 2967 download and 242 upload, what should my Qos settings be?
What kind of ISP do you have, DSL or Cable? What does your ISP say your speeds are supposed to be?

fletcherfam
Posts: 7
Joined: Sat Dec 05, 2009 9:25 pm

Re: Quality of Service Settings

Post by fletcherfam » Sun Dec 06, 2009 11:23 am

Per my isp I am to have 3Mpbs download and 256kbps upload...

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Quality of Service Settings

Post by Groundhound » Sun Dec 06, 2009 11:35 am

fletcherfam wrote:Per my isp I am to have 3Mpbs download and 256kbps upload...
As a start I would set downstream to 2400 Kbps and upstream to 200 Kbps, and see how that works. This assumes that your Ooma device is connected directly to your modem. The changes are made in http://setup.ooma.com, on the Advanced page under "Quality Of Service"

fletcherfam
Posts: 7
Joined: Sat Dec 05, 2009 9:25 pm

Re: Quality of Service Settings

Post by fletcherfam » Mon Dec 07, 2009 8:50 am

Should I adjust it to this setting even if I don't have any issues with the phone? Or leave it as is?

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Quality of Service Settings

Post by Groundhound » Mon Dec 07, 2009 8:56 am

If it ain't broke......

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