This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#18691 by vi6s
Tue Sep 01, 2009 11:58 pm
Hello guys,

I have a problem with ooma system involving incoming calls. Basically, if I pick up a phone call from my Ooma Hub, and my dad in the living room wants to join the conversation and pick up the phone connect to the Ooma Scout, he won't hear anything. It is like we have two separate phone lines for the ooma system. If I pick up my calls from either the Ooma Hub or Scout, the other won't get any signals coming through. Please let me know if I need to change any settings to make it work correctly.
#18692 by murphy
Wed Sep 02, 2009 1:27 am
Press the line button (probably 1) on the Scout that your call is on. He is getting the instant second line on physical line 2. He may be able to also push the flash button on the phone he is using.

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