When downloading Call Quality BAD

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
paulb787
Posts: 16
Joined: Thu May 30, 2013 3:59 pm

Re: When downloading Call Quality BAD

Post by paulb787 » Tue Jun 04, 2013 4:07 pm

Wow I still am having this problem..any other suggestions will help. its not horrible but it sux.


THANKS
PAUL

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: When downloading Call Quality BAD

Post by lbmofo » Tue Jun 04, 2013 5:05 pm

Tried ooma before the router?
viewtopic.php?t=9536#p66155
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thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: When downloading Call Quality BAD

Post by thunderbird » Tue Jun 04, 2013 5:19 pm

paulb787 wrote:Wow I still am having this problem..any other suggestions will help. its not horrible but it sux.
THANKS
PAUL
Run http://speedtest.phonepower.com/ to see how your modem and Internet connection is doing. Then click on the Advance tab on the lower left side of the Phonepower page, and post the following values here in this thread, by clicking on "Quote" in the upper right hand corner of this Ooma Forum post. Then fill in the blanks.

Download Speed: ________________
Upload Speed: ________________
Download Consistency of Service ________
Upload Consistency of Service _________
Maximum TCP Delay _____________
Jitter you server __________
Jitter server you _________
Packet loss: you server_______
Packet loss: server you ______
Packet discards _________
Packets out of order _________
Estimated MOS score ________

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