Ooma hangs up on phone calls after 9+ minutes

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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dmchrplus
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Joined: Wed Apr 10, 2013 8:20 am

Ooma hangs up on phone calls after 9+ minutes

Post by dmchrplus » Wed Apr 10, 2013 8:24 am

I've been having the problem that if I talk for more than about 9 minutes, Ooma will often hang up on the phone call. Not always, but probably 50% of the time. One time I talked for 24 minutes and it hung up, but most often it's right around 8-10 minutes. I had the the wireless adaptor plugged in but not set up (I'd intended to set it up but hadn't gotten it to work yet, so ooma was still connected via ethernet to my medialink router.)

This is really annoying!

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lbmofo
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Location: Greater Seattle
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Re: Ooma hangs up on phone calls after 9+ minutes

Post by lbmofo » Wed Apr 10, 2013 11:27 am

Try and see if your router has an updated firmware. Almost always your internet setup in this kind of issues.

Voice Quality Issues: viewtopic.php?t=10023
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
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Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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