This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#81020 by agmarcus
Mon May 09, 2011 8:54 pm
I'm trying to adjust my CoQ.

The only problem is I can't open http://setup.ooma.com or http://172.27.35.1

I'm using Windows 7 and IE9.

I keep getting "Oops! Internet Explorer could not find setup.ooma.com" or "Internet Explorer cannot display the webpage"

I'm set up as Modem-Ooma-Router. Comcast cable internet

Any ideas?

Thanks in advance
#81026 by thunderbird
Tue May 10, 2011 2:21 am
lbmofo wrote:https://www.ooma.com/forums/viewtopic.php?t=11458

In addition you may have to temporarily disable your computer's firewall/virus software also.
Some people have success using Firefox.
#81148 by agmarcus
Wed May 11, 2011 1:00 pm
Thanks for the help everyone.

Hooking the ooma telo directly to my PC (without the router) allowed me to get into the setup.

I had been having the garbled incoming audio problems.

I switched to MAC address to fixed, and it solved the problem.

Thanks once again!

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