This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#80895 by EricJRW
Sun May 08, 2011 7:52 am
My brother-in-law is contemplating an ooma device (after my glowing endorsement). But he has the need to send/receive faxes as well as use a credit card machine.

Is there any thought on which ooma device supports fax and data better?

Thanks,

Eric
#80907 by daet
Sun May 08, 2011 11:33 am
I've used both - they work equally well. In general, VoIP is not a reliable way to send faxes or to use credit card processing machines. For fax machines, you need to configure the machine use use the prefix *99, reduce the transmission rate to the lowest possible, for eg. 9600 bps, and turn of error correction. You'd need to do the equivalent for the other.
#81043 by EricJRW
Tue May 10, 2011 8:53 am
Thanks... I figured it's not ideal, and I don't know how much he plans to do... But I'll make sure he takes it for a good spin before committing.

I suspect he'll end up with a telo, since it's the newer model.

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