This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#78538 by sdb
Mon Apr 04, 2011 5:54 am
ntoy wrote:
Dakatak wrote:Any new news on bug 10130? I'm still having this same issue.



Hello,

It's fixed, but not rolled out to production yet. Sorry, not eta, but will keep you posted.



I am still having the problem also. It happens almost daily.
#78545 by Bobby B
Mon Apr 04, 2011 8:36 am
It looks bug 10130 hasn't been deployed to the field yet - I'm not sure when it'll deployed as the current server release is dependent on several other bug fixes. We do have a temporary workaround which is to use the high-bandwidth codec. Customer support can set this parameter for you.

The downside of using the high bandwidth codec is:
- It takes up 3x the bandwidth (~90 Kbps) as the standard codec (~30 Kbps)
- PureVoice packet redundancy is disabled
#80270 by mrbill16
Mon Apr 25, 2011 7:49 pm
Received the latest firmware upgrade! Thanks Ooma. Now I hear random DTMF type sounds during all calls. Seems we go from one problem to another. Any ideas about a fix? :(

I have Ooma Telo behind router on Comcast cable. Using DECT 6.0 phone plugged into Telo.

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