I still cannot call Finland

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barante
Posts: 6
Joined: Mon Nov 22, 2010 5:45 am

I still cannot call Finland

Post by barante » Sat Dec 04, 2010 5:35 am

Is this going to be a dealbreaker? I still cannot call landlines in Finland, which are supposed to be part of the free plan.
I use the recommended prefixes 011+358 (Finland)+9 (Helsinki)+number but get a recording that the call cannot be completed. If this is going to be my only telephone, I must be able to make all calls reliably.
The prepaid cell function seems to work. But that doesn't help me if I am calling a landline number.
My request to tech support to deal with this issue was made but has not produced any response.
Anyone have any suggestions?

barante
Posts: 6
Joined: Mon Nov 22, 2010 5:45 am

Re: I still cannot call Finland

Post by barante » Sat Dec 04, 2010 5:49 am

If everything else fails, could I keep the Ooma service and make those calls to Finland by using Google Voice? Or wouldn't Ooma recognize that international plan either?

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: I still cannot call Finland

Post by thunderbird » Sat Dec 04, 2010 7:47 am

I tried to call British Airways in Helsinki using Ooma. This Ooma call also failed to go through also. I would suggest that you contact Ooma customer service and report this problem.

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