This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#69287 by PeterBro
Thu Nov 18, 2010 11:23 am

Does anyone know if running Skype at the same time as Ooma affects Ooma call quality? My Ooma setup (Ooma Telo and Telo handset, AT&T Uverse DSL) works great. I have a couple of friends who like to be able to call me on Skype (no cost to them). I think I notice a slight drop in quality of my Ooma calls when the Skype application is running (whether or not a Skype call is in progress). Is it possible that Skype is competing with Ooma for QoS priority packets and affecting Ooma call quality?

#69290 by lbmofo
Thu Nov 18, 2010 11:45 am
Heard that Skype is peer to peer so your internet is used for other people's traffic as well.

Get a router and do QoS using Ooma or Router.

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