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- Posts: 1
- Joined: Sat Oct 23, 2010 10:32 pm
I just purchased OOMA telo with handset 2 days ago, after installation, activation. i picked a NY phone number and can make calls. however, i cant receive any incoming call from my main number. i checked "dont disturb me " is not on.
Then i actived a secondary phone number in different state. Surprisely, the secondary number can receive incoming calls.
What should i do?
Thanks for help.
- Posts: 9337
- Joined: Sun Mar 14, 2010 7:37 pm
- Location: Greater Seattle
Maybe a routing issue with your primary number. Call Customer Service to have them investigate. Maybe even get another number assigned.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
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