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- Posts: 35
- Joined: Fri Mar 06, 2009 6:21 pm
Before I purchased my annual premier subscription, I had a nice little countdown notification in my Lounge Inbox that told me how more days I had on my trial. Now that I have purchased, I can't find anywhere that tells me when it will expire. I'd like to validate that my annual subscription was added to my 6 month (purchased throught Costco) trial. Also, I'm pretty sure I'll forget about it when the time comes to renew, it would be nice to have a reminder somewhere.
- Posts: 100
- Joined: Fri Feb 27, 2009 12:52 pm
- Location: Sometime a while back, a caveman used it
Same here. I just logged in to see for myself, and mine disappeared too. I purchased Premier last week after buying ooma and activating over a week ago. I'd like to know the answer to this as well.
- Posts: 7166
- Joined: Tue Jan 27, 2009 12:49 pm
- Location: Pennsylvania
Your credit card number is stored in your account. I expect that when it is time to renew they will take care of it automatically.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
- Ooma Moderator
- Posts: 1858
- Joined: Fri Apr 25, 2008 9:09 am
- Location: Palo Alto, CA
Good idea. We'll add this on the list of our things to do. We do add the purchased subscription to the end of your trial period and will automatically follow-up on e-mail when your subscription is about to renew.