Premier countdown timer

Need extra help installing your Ooma Hub or Telo system? Let us know.
Post Reply
toddbecker
Posts: 35
Joined: Fri Mar 06, 2009 6:21 pm

Premier countdown timer

Post by toddbecker » Mon Mar 09, 2009 12:31 pm

Before I purchased my annual premier subscription, I had a nice little countdown notification in my Lounge Inbox that told me how more days I had on my trial. Now that I have purchased, I can't find anywhere that tells me when it will expire. I'd like to validate that my annual subscription was added to my 6 month (purchased throught Costco) trial. Also, I'm pretty sure I'll forget about it when the time comes to renew, it would be nice to have a reminder somewhere.

dlong
Posts: 100
Joined: Fri Feb 27, 2009 12:52 pm
Location: Sometime a while back, a caveman used it

Re: Premier countdown timer

Post by dlong » Mon Mar 09, 2009 12:50 pm

Same here. I just logged in to see for myself, and mine disappeared too. I purchased Premier last week after buying ooma and activating over a week ago. I'd like to know the answer to this as well.

murphy
Posts: 7166
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Premier countdown timer

Post by murphy » Mon Mar 09, 2009 1:07 pm

Your credit card number is stored in your account. I expect that when it is time to renew they will take care of it automatically.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

User avatar
Dennis P
Ooma Moderator
Posts: 1858
Joined: Fri Apr 25, 2008 9:09 am
Location: Palo Alto, CA
Contact:

Re: Premier countdown timer

Post by Dennis P » Mon Mar 09, 2009 5:02 pm

Good idea. We'll add this on the list of our things to do. We do add the purchased subscription to the end of your trial period and will automatically follow-up on e-mail when your subscription is about to renew.

Post Reply