Switching ooma hubs during number porting

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Jiggers74
Posts: 2
Joined: Sat Jul 24, 2010 10:33 am

Switching ooma hubs during number porting

Post by Jiggers74 » Sat Jul 24, 2010 10:37 am

I may have put the cart before the horse on this one -

I just got done registering my ooma box and paying to port my current telephone number over to ooma.

However, when I went to plug the ooma hub in, the power light never came on. Dead on arrival.

I am returning the unit to the person that sold it to me but I'm worried about the porting process.

What do I need to do to at this point? I'll no longer have the hub I ported my number to do to it being defective. What can I do at this point to ensure my phone number ports correctly?

Thanks,
Jiggers

Jiggers74
Posts: 2
Joined: Sat Jul 24, 2010 10:33 am

Re: Switching ooma hubs during number porting

Post by Jiggers74 » Sat Jul 24, 2010 11:44 am

**UPDATE**

The unit works - the AC adapter shipped with is the wrong voltage. Ran to Radio Shack and got the correct one. All is good.

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