Porting Experence

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Posts: 3
Joined: Wed Jun 02, 2010 2:10 pm

Porting Experence

Post by whatsinaname » Mon Jun 28, 2010 8:37 am

Just to let others know how my porting is going.
I am porting a number from Bresnan Cable.

X Order Received Jun 02, 2010
X Info verified Jun 02, 2010
X Port initiated Estimate Jun 18,2010
Port scheduled for completion
Port completed

My estimate came and went, and it has been 27 days and no port has happened yet. I am hopeful this will happen soon as I want to cut my Bresnan phone cord soon.

I am just concerned that the scheduled completion date will be far in the future. Oh well I guess I will just try to be patient.

I did call Ooma on the 19th and they were more than pleasant and nice, telling me to give it a bit longer. I am assuming that the issue is with my current provider Bresnan.

I will update this post as my status changes. There are others in my area changing over to ooma and I hope this post will help them be patient as well.

Posts: 17
Joined: Sat Jun 26, 2010 10:08 am

Re: Porting Experence

Post by rlamond » Mon Jun 28, 2010 4:02 pm

Mine went "as advertised." Was on Cox (until today) and it was three weeks from start to finish.

Posts: 3
Joined: Wed Jun 02, 2010 2:10 pm

Re: Porting Experence

Post by whatsinaname » Tue Jun 29, 2010 10:03 am

Ok so now my port is complete (I have not confirmed this because I am at work)

Whats interesting is that at 10:30 got an email saying "Your number will be transferred soon The day you've been waiting for is almost here! Your carrier has scheduled your number transfer for tomorrow, 06-29-2010. Below are the details for the order.

Ok, thats good, but the 29th is today :)

Then at 10:31 got a port date has been confirmed.

and then bam at 10:35 got the "Congratulations! your number has been transferred to ooma!"

So my port is hopefully finished exactly 4 weeks to the day.

Posts: 5
Joined: Wed Jun 23, 2010 9:52 pm

Re: Porting Experence

Post by cukev » Tue Jul 13, 2010 12:49 am

I ported my number from ATT.
Submitted request: 6/23/2010
Port completed as scheduled: 7/12/2010
Customer Since: 06/23/2010
Ooma Hardware: Telo
Ooma Service: Premier - Trial
ATT Port: 06/23/10 - 07/12/10
Internet: Comcast 12 Mbps / 3 Mbps
Setup: SB5101 -- DIR-655 -- Telo
Phone: vtech DECT 6.0 2-Handset CS6219-2

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