Hi all,
I bought my new Ooma Core from Amazon yesterday. Got one day delivery and installed it today.
Everything went fine. Activated it on the web, choose my number. Tried to make an outgoing call, went great. Tried to call myself and I tried calling five times (with some reboots between calls). Finally some irate gentlemen answered and got really angry since I tried calling 5 times (since it wasnt ringing on my end).
Called support. Tech support called from their Ooma phone and I got the call. WEIRD. Tech support then tried calling from their NON-Ooma number and the angry gentleman answered. What the heck!?!?!
Ok...so tech support give me a new number with same prefix. Fine. Tech support tells me to reboot the hub. I do. Then he tries to call my new Ooma from his NON-Ooma line. Guess what? AGAIN!! The number already belongs to someone else. No angry man just a voicemail that obviously isnt mine.
Seriously, how is that possible?
Tech support is supposed to call me tomorrow but its such an inconvience. I got things to be and cant be sitting at home.
Anyone else have any similiar issues?
Thanks,
Castro
I bought my new Ooma Core from Amazon yesterday. Got one day delivery and installed it today.
Everything went fine. Activated it on the web, choose my number. Tried to make an outgoing call, went great. Tried to call myself and I tried calling five times (with some reboots between calls). Finally some irate gentlemen answered and got really angry since I tried calling 5 times (since it wasnt ringing on my end).
Called support. Tech support called from their Ooma phone and I got the call. WEIRD. Tech support then tried calling from their NON-Ooma number and the angry gentleman answered. What the heck!?!?!
Ok...so tech support give me a new number with same prefix. Fine. Tech support tells me to reboot the hub. I do. Then he tries to call my new Ooma from his NON-Ooma line. Guess what? AGAIN!! The number already belongs to someone else. No angry man just a voicemail that obviously isnt mine.
Seriously, how is that possible?
Tech support is supposed to call me tomorrow but its such an inconvience. I got things to be and cant be sitting at home.
Anyone else have any similiar issues?
Thanks,
Castro