Did you choose to integrate your landline when you signed up? I'm guessing not since you have an Ooma temporary number. I recommend that you keep your landline separate and not integrate via the wall port. If available from your landline provider, use call forwarding to have your landline inbound calls ring on your Ooma number until your port goes through.pthurleylll wrote:Installation of ooma went fine including use of scout at another wall jack but even with wall jack connected to "wall" in the ooma hub the phone system won"t pick up my landline telephone number when anyone outside the house calls it. Anyone dialing the landline number just gets ringing over and over.The ooma temporary number works fine dialing out or in. What do I need to do to receive calls when others dial me on my landlne telephone number aside from directly connecting the wall jack to my telephone? I've requested from ooma to port my landline number to the ooma system.
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Make sure you've precisely followed the instructions to configure the Ooma Hub according to the documentation and troubleshooting section. Leave the scout disconnected for now and see if you can get it to work. Otherwise, you may need to call customer support.
Most of us here recommend not integrating your landline, whether your just testing the Ooma service and will eventually port your number or even if you want to keep your landline for a backup service. The reason is that all incoming calls and local outgoing and 911 calls will be through your landline service. Only long distance calls will be through the Ooma service. Also, you give up much of the included functionality like caller id and call waiting from Ooma.