Linksys CM100 cable modem-->Belkin wireless n router-->OOMA Telo
The home network port of the Telo is connected to my IMAC G5 Power PC... I have reset my computer several times to try and access the setup.ooma.com page, and I'm unable to do this as well. i also tried the 172.xxx.xxx.x ip that didn't work either.
Whenever I power on the telo blue lights come on 1 and 2, followed by trash and envelope, and then there the four lights on the bottom come on solid blue. there is no flashing of the lights from left to right as indicated in some other posts, they are just solid blue for about thirty seconds. after that the main ooma logo begins flashing blue for hours and hours. I called support and told them I had disabled the firewall on my router (which I have) and we did a series of tests that did not work. They then told me i needed to do port forwarding for my modem and to call linksys to do this (they gave me a bunch of codes to do this). Unfortunately i was on hold with linksys for over three hours (no joke) and never had my call answered. I then tried to do the port forwarding myself through my router (when i researched online it seemed as though everyone was saying you do port forwarding on routers and not modems) but the problem seems to be the same (don't even know if i did this right or not).
Anyways, I'm just hoping someone out there might have some advice on what to do next or if i got a lemon and need to exchange my telo unit for another. Any info would be greatly appreciated. Thanks.
See how that goes and then proceed.
Basicly I would say though I am not totally familar with your Belkin model, that there should not need any speciall config of the router. Note for setup you dont even need to login to the setup.ooma.com (172.etc) page. If you have a fast download speed the Ooma should be working less then 1 hour.
Best of luck!
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
When you call tech support ask them if your telo has any log indicating that it has connected to the server to do it's download. Apparently your telo is paired with your account number. Those two things have to get together on the telo server for your service to be provisioned, er something like that.
If I get any resolution to my problem I'll let you know.